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To lodge a Grievance, click on the Grievance Redressal link in the Support Links section of the Portal and you will be redirected to the Centralized Public Grievance Redress and Monitoring System (CPGRAMS) website which is an online web-enabled system to enable submission of grievances by the aggrieved citizens from anywhere and anytime (24x7) basis to Ministries/Departments/Organizations who scrutinize and take action for speedy and favorable redress of these grievances. Tracking grievances is also facilitated on the portal through the system generated unique registration number.
Yes, it is absolutely safe as you are only redirected to secured websites for availing of the said service.